This privacy notice applies to any e:Gen website, application, service, or tool (collectively "Services") where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices.
What is Personal Information? Personal Information is information relating to an
identified or identifiable natural person. An identifiable natural person is one who
can be identified, directly or indirectly, by reference to an identifier such as a
name, an identification number, location data, an online identifier, or to one or
more factors specific to the physical, physiological, genetic, mental, economic,
cultural or social identity of that natural person.
We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.
We collect personal information from you when you use our Services.
We use your personal information to provide and improve our Services, provide you with a personalized experience on our sites, contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.
You have choices about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.
We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.
We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
We protect your personal information using technical and administrative security
measures to reduce the risks of loss, misuse, unauthorized access, disclosure and
alteration. Some of the safeguards we use are firewalls and data encryption,
physical access controls to our data centers, and information access authorization
controls. For more information about staying safe on e:Gen, or to report an issue
with your account please visit our Safety Advice page. If you believe your account
has been abused, please contact Customer Support.
Your right to file complaints with a data protection supervisory authority remains unaffected.
We implement various physical, managerial, and electronic reasonable security methods for protecting users information against the unauthorised access to personal information.
Users can write to us to delete any of your personal information, we may need to ensure that we might require this information and not to delete it. When e:Gen app Ltd. deletes any information related to the user’s personal details submitted by user himself or collected through third party authentication provider, then it will be deleted from our active database permanently, however, might remain in the archives in certain instances.